Optimize SAP Commerce Cloud search and product discovery with behavioral intelligence, hybrid search, business signals, actionable insights, and control.
SAP Commerce Cloud provides a strong search foundation through Solr and capabilities such as Adaptive Search. However, many teams need greater flexibility to continuously improve relevance, respond to shopper behavior, shape product visibility, and understand what is driving performance.
Modern shoppers expect search and discovery experiences that adapt to intent and context across keywords, category navigation, and promotions. Meeting those expectations requires behavioral intelligence, hybrid retrieval, business signals, actionable insights, and control when strategy demands it.
FindTuner builds on SAP Commerce Cloud’s Solr-powered search with behavioral intelligence, hybrid retrieval, business signals, and actionable insights. It works alongside Adaptive Search to continuously optimize search and product discovery while giving business teams the control to align results with shopper intent and strategic priorities.
FindTuner AutoTune learns from shopper behavior, purchase history, engagement, and business signals to continuously refine product ranking. Teams can intervene when needed to promote products and brands, curate category experiences, and respond to campaigns, inventory changes, and other business priorities.
FindTuner integrates with SAP Commerce Cloud through the FindTuner extension and works with its existing Solr-based search flow. Teams can add continuous optimization, hybrid retrieval, actionable insights, and business control without replacing SAP Commerce Cloud, Solr, or Adaptive Search.
FindTuner AutoTune continuously improves SAP Commerce search results using shopper behavior, purchase history, engagement, and business signals. Machine learning helps search adapt to changing demand and buying patterns, reducing manual tuning while keeping teams in control when strategy demands it.
Combine lexical and semantic retrieval to better understand shopper intent and improve results when shoppers use different language than the product catalog. FindTuner blends keyword and vector-based results while preserving accurate facets and the business control needed to shape final rankings.
Give business teams direct control over product visibility when strategy demands it. Promote, pin, bury, exclude, and curate products for specific searches, categories, brands, campaigns, and shopping contexts.
Apply optimization and merchandising strategies to the searches, categories, audiences, and contexts where they are most relevant. Target experiences using shopper segments, query behavior, navigation context, product attributes, and other available signals.
Incorporate revenue, ratings, popularity, inventory, availability, and other business signals into product ranking. Use search and shopper analytics to identify underperforming experiences, evaluate changes, and prioritize the opportunities most likely to improve conversion and revenue.
FindTuner works with SAP Commerce Cloud’s existing Solr environment and integrates through the FindTuner extension. Search requests are processed through the FindTuner Optimizer while maintaining compatibility with SAP Commerce and Adaptive Search. Our launch services provide the implementation, configuration, development support, education, and knowledge transfer needed to deploy FindTuner successfully.