FindTuner Features

FindTuner provides a comprehensive suite of features that give merchandisers the power and control to provide high-quality, relevant search results, enhance and personalize the shopping experience and optimize revenue and profitability. FindTuner's growing list of features provide the ability to easily create and efficiently manage merchandising strategies for one or more storefronts.

Key Merchandising Features

FindTuner provides a rich set of merchandising actions for promoting products, providing a streamlined navigation experience, boosting results using machine learning, KPI's and metrics, and displaying promotional banners. Merchandising actions include:

  • Product tuning strategies to promote, demote, hide, show, and perform other precise actions.
  • Automated relevancy that uses machine learning to drive the best results from shopper behavior, buying patterns and analytics.
  • Query intent and entity extraction capabilities using the powerful Automatic Query Rewrite feature
  • Guided navigation strategies to reorder, hide and show categories and values.
  • Data-driven boosting to dynamically rank search results using metrics such as revenue, rating, popularity, inventory or sales rank, or any combination.
  • Curated results definition to ensure the perfect product visibility and placement.
  • Display banners based upon search query and results, organic search, PPC campaigns and more.
  • Redirect shoppers for common searches such as Customer Service or Shipping.
  • Ensure content is always visible by handling queries with zero results.
  • Manage synonyms, stopwords and other aspects of Solr.
  • Precise query handling to increase precision and relevancy, flawlessly handle multi-word synonyms and auto-correct queries.
  • And much more...

Target Your Shopper

FindTuner provides an extensive set of targets which can be combined to enable precise targeting of conditions that will optimize and personalize the shopper's experience. Merchandising actions can occur when a shopper:

  • Searches — the keyword contains or matches exactly specific keywords or phrases.
  • Navigates — merchandise based on the shopper's navigation on any category or value.
  • Is profiled — use what you know about the shopper to create a personalized experience.
  • Belongs to a segment — optimize based on segment, referrer, geo-location or any contextual information that is available.

Merchandising Management

FindTuner provides several tools that enable you to efficiently manage and organize merchandising strategies, including:

  • Scheduling — Strategies may be configured to be active according to one or more schedules.
  • Reporting — FindTuner provides logging and reporting of all aspects of merchandising management.
  • Tagging — Strategies are organized using tags and strategies may be be marked by one or more tags.
  • Searching — Strategies may be located by searching any information contained in the strategy.
  • Multiple Storefronts — Strategies may be defined and organized in multiple repositories to support multiple storefronts.

Security

FindTuner provides user authentication and authorization by integrating with your LDAP or Microsoft Active Directory repository or using its own internal security system.

Deployment

FindTuner is easily deployed to your storefront with a simple, REST-ful interface that is highly scalable to support thousands of strategies and queries per second. 

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